Today marks the start of National Customer Service Week (2-6 October 2023) which celebrates Customer Service across the UK with a series of themes: Monday 2nd October – The Future of Artificial Intelligence (AI) – we’re celebrating with My Account My Account has been created with you, our customers in mind. Whether you want to […]
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Guest Blog – PlaceShapers: Cath Purdy, CEO for South Lakes Housing and PlaceShapers Board Member
Guest Blog courtesy of PlaceShapers. Cath Purdy, PlaceShapers Board member and CEO of South Lakes Housing, blogs… “If you were selective about the news you read over the past months and the information you had to hand, you’d be forgiven for thinking that the social housing providers did not care, and that front line staff did […]
Read MoreSave the Date!!!!! – Join us this summer for our “Neighbourhood Natter” Summer Roadshows.
Save the Date!!!!! – Join us this summer for our “Neighbourhood Natter” Summer Roadshows. Coming to a neighbourhood near you……. Milnthorpe, Sedbergh, Ulverston, Kendal, Windermere and Ambleside!!!!!! To celebrate the end of the Summer Holidays, for two weeks between Monday 21st August & Friday 1st September 2023, our SLH (South Lakes Housing) “Neighbourhood Natter” Summer […]
Read MoreLocals Go Green!!! – SLH Garden Competition Winners 2023.
This year’s South Lakes Housing (SLH) Garden Competition has been a roaring success, with some truly amazing gardens around the local neighbourhood and extremely passionate tenants creating some truly beautiful ‘green’ and environmentally friendly gardens. A “BIG THANK YOU” to everyone who entered the competition! The winners were announced earlier in the week, with Cath […]
Read MoreHalton Celebrates Opening of 20 New Affordable Eco ‘Passivhaus’ Homes ‘fit for the 21st century’.
20 new build energy saving ‘Passivhaus’ Homes ‘fit for the 21st century’ were officially opened in the rural village of Halton, Lancaster in early July by Charles Ainger, Chair of Lune Valley Community Land Trust. This unique development successfully demonstrates how local communities, housing associations, council’s and Homes England can work together to deliver truly […]
Read MoreWarmer Greener Homes – ‘Helping our residents live better by making homes warmer’
South Lakes Housing’s (SLH) new Warmer Greener Homes initiative is gathering pace with local customers now being contacted by letter about potential home improvements designed to help residents live better by making homes warmer, reduce household bills and minimising the impact our homes have on the environment. Partly funded by the government’s Social Housing Decarbonisation […]
Read MoreHighest Governance rating confirmed by the Regulator of Social Housing
South Lakes Housing (SLH) has today received confirmation of its governance and viability rating from the Regulator of Social Housing (RSH) following an In-Depth Assessment (IDA), conducted over the past few months. The intensive process involved scrutinising a range of evidence including board reports, performance measures, delivery of the business strategy and financial and […]
Read More#RuralHousingWeek 2023 – ‘Building a better future for rural communities.’
#RuralHousingWeek! As part of the National Housing Federation’s #RuralHousingWeek, we are delighted to announce that South Lakes Housing have been highly commended at the recent Unlock Net Zero awards in Manchester for our #Passivhaus Affordable Housing development at Lune Walk, Halton. The judges commendation said : “An inspiring ambitious project which demonstrates a real mix […]
Read MoreSLH awarded £3.5 million to help fund major energy improvements to over 900 homes
South Lakes Housing (SLH) has been successful in securing £3.5m of match funding through the Government’s Social Housing Decarbonisation Fund (SHDF). SLH are delighted to be key part of a consortium led by Westmorland and Furness Council that has successfully attracted £5.1 million of funding from the Social Housing Decarbonisation Fund Wave 2.1 to deliver […]
Read MoreSLH becomes the latest adopter of the Sustainability Reporting Standard for Social Housing (SRS)
We’re excited to announce that we have become an adopter of the Sustainability Reporting Standard for Social Housing (SRS). John Mansergh, Director of Business Improvement at South Lakes Housing (SLH) said: “We are delighted to become an adopter of the Standard. It is a commitment we made in last year’s financial statements as we feel […]
Read MoreYewbarrow Lodge Community Consultation
South Lakes Housing (SLH) is delighted to be bringing forward plans for the proposed redevelopment of Yewbarrow Lodge to create much-needed new affordable homes in Grange. Before we submit a planning application, we want to hear the views of the local community and provide the chance for you to ask any questions through community consultation. […]
Read MoreChanges to your Rent- 2023
Each year we review our customers’ rent. The amount we can increase rent by to cover increases in our running costs follows a formula set by the Government. Normally, annual rent increases match the rate of inflation in the previous September, plus 1%. This would have meant a rent increase of 11.1% in April 2023. […]
Read MoreOur response to damp, mould and condensation
We take our responsibility as a social housing provider very seriously, and ensuring our customers have a safe and secure home to live in is our main priority at South Lakes Housing (SLH). We have several systems and processes in place to ensure we proactively identify any damp and mould problems in our homes as […]
Read MoreSouth Lakes Housing Launches New Sustainability Strategy
South Lakes Housing (SLH) have developed a new Sustainability Strategy for decarbonising their business, improving the energy efficiency of their existing homes and developing new homes, creating sustainable communities and achieving a target of net zero by 2050. SLH are committed to taking action to alleviate the impact of climate change on their customers, communities […]
Read More10th Anniversary- Saying thanks to our Customers
This year we celebrated our 10th Anniversary! Over the last 10 years SLH has achieved some pretty incredible milestones, and we wanted to say thanks to a few customers who have helped us and their communities along the way! Steve Parkinson on a daily basis always keeps the estate where he lives tidy by picking […]
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