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The Minister of State for Housing has published a letter to all social housing tenants on the steps being taken to reopen society and support people to move on with their lives. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/885686/Covid19_Letter_to_social_housing_residents.pdf The SLH website remains the primary source of information about the services you can expect from your landlord services. We are undertaking […]

Were here to help Whilst we may be in unprecedented times at the moment due to the coronavirus outbreak, we are still here to help. It’s important to tell us if you are experiencing problems with paying your rent due to Coronavirus as there is a range of help available. We have a friendly and […]

We understand that we are in uncertain and worrying times but the safety of our customers is our main priority. As we are all now spending more time at home it is essential that your gas appliances are working correctly and safely. There is a legal requirement, which hasnt changed due to Coronavirus, for us […]

If you feel at risk from a partner or family member in the home, please don’t suffer in silence, talk to someone that can help. In an emergency, always dial 999 – if you are unable to speak always press ’55’ when prompted to confirm an emergency. It is important to remember: Domestic violence and […]

We’ve made a directory of local and national support services available to help you and your families during the coronavirus outbreak. The directory includes financial and employment advice services, educational activities for children, and mental health resources.  Coronavirus NHS 111 diagnostic NHS GOV.UK Shielding and protecting Cumbria County Council – Coronavirus (COVID-19) – Emergency support […]

New emergency support line for vulnerable people needing urgent help Cumbria County Council and partners have launched a new emergency support service for people at high risk of becoming seriously ill, as a result of COVID-19, and who do not have support available from friends, family or neighbours. The Emergency telephone support line is 0800 783 […]

We are in very stressful and worrying times especially for those who are self-isolating, unwell, have children at home and for those who are key workers providing valued help and support. We can all still be good neighbours during the Coronavirus crisis, we would ask that you be a good neighbour during this time. Be […]

Washing your hands regularly helps you and your loved ones to stay healthy as it is the most effective way to prevent the spread of germs. Clean hands can stop germs from spreading from one person to another and throughout an entire community”from your home and workplace to childcare facilities and hospitals. You should always […]

Here are some tips to help keep germs from spreading, especially during the cough, cold and flu season. Do Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze Put used tissues in the bin immediately Always wash your hands after sneezing, blowing your nose, or […]

Ieva works in our Asset Management Team as an Asset Investment Analyst where she leads the delivery of asset data to inform investment, removal, regeneration and remodelling decisions of our homes. She joined South Lakes Housing in May 2018. Previously Ieva worked for the largest private infrastructure contractor in Scotland, where she was involved in […]

Help prevent Coronavirus spreading: Wash your hands more than usual, for 20 seconds with soap & water, or use hand sanitiser. Especially when you: Get home or into work Blow your nose, sneeze or cough Eat or handle food bit.ly/coronavirusnhs

Cath Purdy, South Lakes housing CEO will be working with the Customer Service Team on Live Chat on Wednesday 4th March from 10am until 12pm. This is a great opportunity for you to ask Cath a question you have always wanted to ask her, just make sure you send a message through Live Chat during […]

South Lakes Housing is committed to providing you with exceptional service. Over the last four years, we have reduced rents by 1% each year whilst still maintaining our homes to a high standard at the same time as the cost of providing services and maintaining our homes has continued to rise. From April 2020, all […]

Paul has worked for South Lakes Housing for 18 years, over these years he has developed his skills and knowledge to develop his role within the business. He originally started out as a builder in 2002 in our repairs and maintenance team he then moved on to become a repairs team leader and after this, […]

A mutual exchange is when you apply to exchange homes with other South Lakes Housing tenants, council tenants or tenants of other housing associations.