As your landlord, we are required by law to ensure your home’s electrical installation and wiring are safe when you move in and that they are maintained in a safe condition throughout your tenancy. We will be working with our newly approved contractor, Lantei, to carry out electrical servicing in your home. Lantei will check […]
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Changes are coming to Cumbria Choice 2022
We wish to provide our customers and applicants with an overview of the changes to the Cumbria Choice Policy and system that we will be making in 2022. During a consultation with customers and our stakeholders in 2020, we were informed that our customers wanted an easy-to-understand policy and a simple system that would function […]
Read MoreChristmas Food Bank Collection
Our colleagues have come together this Christmas season to help those in need by collecting food & Christmas gifts for King’s Food Bank. In the present tough economic times, with spiralling energy and food prices, the household budgets of those on a low income come under considerable pressure. King’s Food Bank is a community project providing […]
Read MoreSouth Lakes Housing retains top rating for governance and viability following review
We are delighted to have been informed that we have retained our Governance (G1) and Viability (V1) ratings from the Regulator of Social Housing, based upon assurance obtained through the Stability Check process and other regulatory activity, as set out in Regulating the Standards. This rating, the highest available from the Regulator and considers a […]
Read MoreCommunity Hero Awards 2021
After the success of our Community Hero Awards last year we are delighted to open nominations for 2021. We understand that the past year has been difficult and we have seen true community spirit and support throughout our neighbourhoods during this time. We want to recognise all the people and groups within our communities who […]
Read MoreTalk Money Week 2021
South Lakes Housing (SLH) is taking part in Talk Money Week, which is an annual awareness campaign run by the Money and Pensions Service to encourage everyone to open up about their money and pensions. Held from Monday 8th to Friday 12th November, Talk Money Week aims to reduce the stigma around money by encouraging […]
Read MoreSouth Lakes Housing Chief Executive welcomes council leader and housing portfolio holder to visit new affordable homes at Parkside Road, Kendal.
Pictured (from L to R) are Cath Purdy (Chief Executive of SLH), Councillor Jonathan Brook (Leader of SLDC), Mark Dutton (Head of Development at SLH) and Councillor Helen Chaffey (Housing Portfolio Holder at SLDC). The redevelopment of a former garage site into affordable homes completed by South Lakes Housing (SLH) has been visited by Councillor […]
Read MoreStar Survey: Have Your Say!
Were asking a sample of around 1500 tenants to share their views on the services we provide through a Survey of Tenants and Residents (STAR). It is important for us to understand how tenants feel about the services we provide, to be sure we are delivering them in the way and to the standard that […]
Read MoreCustomer Notice: We are aware of an issue with one of our colleague’s email addresses.
We are aware of an issue with one of our colleague’s email addresses. If you receive an email from Mark Dutton at South Lakes Housing with the subject: ‘Purchase payment overdue’, we would ask that you please delete it immediately. We are looking into the possibility that his account may have been hacked.
Read MoreSLH Launches New Video and Photograph Technology Trial
South Lakes Housing (SLH) is launching a new video and photograph technology trial called Eviid. This technology will allow us to remotely see what our customers see. Customers will have complete control over their device and SLH will only see what the customer allows us to see. The software is GDPR compliant. What does this […]
Read MoreSupporting our customers with their rent
South Lakes Housing is committed to delivering safe and secure homes for all our customers. To that end, we aim to provide as much advice and support as is required to help our customers to sustain their tenancies As a Housing Association, we will work with any resident who is struggling to pay rent to […]
Read MoreOur Phones are now Back up and running
Our phones are now back up and running and calls can be made again to our main telephone number: 0300 303 8540. Thank you to all of our customers for your patience.
Read MoreA Former Garage Site Has Been Transformed Into New Affordable Homes
The redevelopment of a former garage site into affordable homes has been completed by South Lakes Housing (SLH). The transformation of Parkside Road has created five much needed new homes 3 for affordable rent and 2 for shared ownership, for the benefit of local people. This innovative project breathes new life into a central piece of land […]
Read MoreSouth Lakes Housing to build 28 new homes in Burton-in-Kendal
South Lakes Housing (SLH) are delighted that plans to build 28 new homes in the market town of Burton-in-Kendal have been approved by planners at South Lakeland District Council. All of the homes are 100% affordable and there will be a mix of 19 for affordable rent and 9 for shared ownership. The homes will […]
Read MoreSUPPORT SCHEME NOW OPEN FOR PARENTS AND GUARDIANS UNABLE TO WORK WHEN CHILDREN ADVISED TO SELF-ISOLATE
Parents and guardians in South Lakeland unable to work as a result of caring for a child or young person who have been advised to self-isolate by their education setting or by NHS Test and Trace can now apply for a support payment. A Test and Trace Support payment, or discretionary payment of £500, subject […]
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