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Cath Purdy, South Lakes housing CEO will be working with the Customer Service Team on Live Chat on Wednesday 4th March from 10am until 12pm. This is a great opportunity for you to ask Cath a question you have always wanted to ask her, just make sure you send a message through Live Chat during […]

South Lakes Housing is committed to providing you with exceptional service. Over the last four years, we have reduced rents by 1% each year whilst still maintaining our homes to a high standard at the same time as the cost of providing services and maintaining our homes has continued to rise. From April 2020, all […]

Paul has worked for South Lakes Housing for 18 years, over these years he has developed his skills and knowledge to develop his role within the business. He originally started out as a builder in 2002 in our repairs and maintenance team he then moved on to become a repairs team leader and after this, […]

A mutual exchange is when you apply to exchange homes with other South Lakes Housing tenants, council tenants or tenants of other housing associations.

Tyson Square tenants are very active socially and very passionate about the sheltered scheme. The lounge and furniture were very dated, tired & uninviting. It was also proving impractical to hold social events for the tenants as they were having to move furniture around the items stored within the room as there was nowhere else […]

Debbie joined South Lakes Housing 11 years ago as a mobile scheme manager covering for the scheme managers on their days off and when they were on annual leave. She was then appointed as a scheme manager, initially at our sheltered scheme in Birthwaite, Windermere and then moved to our sheltered schemes in Kendal. Debbie […]

James is a Multi Skilled Operative at South Lakes Housing. He is responsible for carrying out a wide range of repair and maintenance duties as part of the repairs team. He works across all trades including, joinery, plumbing and plastering. James regularly carries out repairs in our customers homes. He provides a high-quality repairs service […]

Every day thousands of wet wipes, cotton buds, sanitary products and other unsuitable items are flushed down toilets instead of being put in the bin. This causes blockages in our homes which may cause waste to flow back and flood homes and gardens.  What not to flush down the toilet? Cotton buds, baby wipes, facial […]

Big Energy Saving Week is a national campaign to raise awareness on how to save money on energy costs. This week we have worked closely with Cumbria Action for Sustainability (CAfS) to help our tenants sign up to their scheme Cold to Cosy Homes. This service helps to make homes more comfortable as well as […]

Peter is the Electrical Qualified Supervisor (qualified electrician) at South Lakes Housing where he works within the Repairs and Maintenance Team. He has worked here for 6 years where he has spent the last year in his current role. As part of his job, Peter oversees all aspects of electrical work by the in-house trades […]

Oils and fats that are used in cooking harden inside pipes when poured down the sink. This can cause blockages and sewer flooding to your home and garden.  What not to pour down the sink? Cooking oils, meat fats, lard, shortening, butter, margarine, sauces, dairy products and food scraps. Do Wipe and scrape plates before you […]

Colin is the Compliance Contracts Manager at South Lakes Housing. He is responsible for all gas and solid fuel servicing, replacing heating systems, legionella compliance and implementing renewable energy solutions for our tenants. Colin will also provide battery storage systems along with Photovoltaic solar panels which will help to reduce our tenants energy bills and support […]

Today is the start of Big Energy Saving Week, which is a national campaign to raise awareness on how to save money on energy costs by switching supplier or tariffs, accessing discounts or grants, and making homes more energy-efficient. We all have the power to save energy, money and the environment through everyday actions. The […]

Condensation occurs when warm air collides with cold surfaces or when there’s too much humidity within your home. Condensation is the biggest cause of damp and mould problems. You get a build-up in condensation when you shower, cook or dry clothes indoors. There are a number of simple techniques you can use to help reduce […]