Latest News

New emergency support line for vulnerable people needing urgent help Cumbria County Council and partners have launched a new emergency support service for people at high risk of becoming seriously ill, as a result of COVID-19, and who do not have support available from friends, family or neighbours. The Emergency telephone support line is 0800 783 […]

We are in very stressful and worrying times especially for those who are self-isolating, unwell, have children at home and for those who are key workers providing valued help and support. We can all still be good neighbours during the Coronavirus crisis, we would ask that you be a good neighbour during this time. Be […]

Washing your hands regularly helps you and your loved ones to stay healthy as it is the most effective way to prevent the spread of germs. Clean hands can stop germs from spreading from one person to another and throughout an entire community”from your home and workplace to childcare facilities and hospitals. You should always […]

Here are some tips to help keep germs from spreading, especially during the cough, cold and flu season. Do Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze Put used tissues in the bin immediately Always wash your hands after sneezing, blowing your nose, or […]

Ieva works in our Asset Management Team as an Asset Investment Analyst where she leads the delivery of asset data to inform investment, removal, regeneration and remodelling decisions of our homes. She joined South Lakes Housing in May 2018. Previously Ieva worked for the largest private infrastructure contractor in Scotland, where she was involved in […]

Help prevent Coronavirus spreading: Wash your hands more than usual, for 20 seconds with soap & water, or use hand sanitiser. Especially when you: Get home or into work Blow your nose, sneeze or cough Eat or handle food bit.ly/coronavirusnhs

Cath Purdy, South Lakes housing CEO will be working with the Customer Service Team on Live Chat on Wednesday 4th March from 10am until 12pm. This is a great opportunity for you to ask Cath a question you have always wanted to ask her, just make sure you send a message through Live Chat during […]

South Lakes Housing is committed to providing you with exceptional service. Over the last four years, we have reduced rents by 1% each year whilst still maintaining our homes to a high standard at the same time as the cost of providing services and maintaining our homes has continued to rise. From April 2020, all […]

Paul has worked for South Lakes Housing for 18 years, over these years he has developed his skills and knowledge to develop his role within the business. He originally started out as a builder in 2002 in our repairs and maintenance team he then moved on to become a repairs team leader and after this, […]

A mutual exchange is when you apply to exchange homes with other South Lakes Housing tenants, council tenants or tenants of other housing associations.

Tyson Square tenants are very active socially and very passionate about the sheltered scheme. The lounge and furniture were very dated, tired & uninviting. It was also proving impractical to hold social events for the tenants as they were having to move furniture around the items stored within the room as there was nowhere else […]

Debbie joined South Lakes Housing 11 years ago as a mobile scheme manager covering for the scheme managers on their days off and when they were on annual leave. She was then appointed as a scheme manager, initially at our sheltered scheme in Birthwaite, Windermere and then moved to our sheltered schemes in Kendal. Debbie […]

James is a Multi Skilled Operative at South Lakes Housing. He is responsible for carrying out a wide range of repair and maintenance duties as part of the repairs team. He works across all trades including, joinery, plumbing and plastering. James regularly carries out repairs in our customers homes. He provides a high-quality repairs service […]

Every day thousands of wet wipes, cotton buds, sanitary products and other unsuitable items are flushed down toilets instead of being put in the bin. This causes blockages in our homes which may cause waste to flow back and flood homes and gardens.  What not to flush down the toilet? Cotton buds, baby wipes, facial […]

Big Energy Saving Week is a national campaign to raise awareness on how to save money on energy costs. This week we have worked closely with Cumbria Action for Sustainability (CAfS) to help our tenants sign up to their scheme Cold to Cosy Homes. This service helps to make homes more comfortable as well as […]