Universal Credit Payments over the Festive Season
The Department of Work and Pensions (DWP) has announced when Universal Credit and other benefits claimants will be paid over Christmas and New Year.
Tenants who are receiving the following benefits will be affected by the payment changes:
Universal Credit, Employment Support Allowance (ESA), Jobseekers Allowance (JSA), Income Support, Tax Credits, Attendance Allowance, State Pension, Carers Allowance, Disability Living Allowance (DLA), Pension Credit and Personal Independence Payments (PIP).
- Payment due: Wednesday, December 25 2019 – New payment received: Tuesday, December 24 2019
- Payment due: Thursday, December 26 2019 – New payment received: Tuesday, December 24 2019
- Payment due: Wednesday, January 1 2020 – New payment received: Tuesday, December 31 2019.
Tenants who dont get the payment of their benefits on the revised date should contact the relevant benefit department, we have listed the telephone numbers below. This must be done on Tuesday 24th December as tenants won’t be able to speak to benefits staff on bank holidays.
Useful phone numbers for DWP departments are as follows:
Universal Credit:
- 0800 328 9344
- 0800 328 1344 (textphone)
JSA, Income Support, Incapacity Benefit & ESA:
- 0800 169 0310
- 0800 169 0314 (textphone)
DLA, Attendance Allowance & PIP:
- 0800 121 4433
- 0800 121 4493 (textphone)
Carers Allowance:
- 0800 731 0297
- 0800 731 0317 (textphone)
State Pension:
- 0800 731 0469
- 0800 731 0464 (textphone)
Pension Credit:
- 0800 731 0469
- 0800 169 0133 (textphone)
Tax Credits:
- 0345 300 3900
- NGT text relay – dial 18001 then 0300 200 3100